Product and Service Design Research Paper Example | Topics and Well Written Essays - 3000 words

Product and Service Design - Research Paper Example Firms are acknowledging the model behind manufacturing can be translated beyond cost control to design products and services that are easily maintained and serviced. Improving the manufacturing process is an important goal in product and service design (WSP, 2013). A powerful tool can be used to lower manufacturing costs as well as improve the quality of the product or service. Background of the Chapter under Review The value of a business organization is the products and services it offers, all aspects of the organization and the structure of supply chain around the products and services. It is clear that organizations with properly designed products and services are in a better place in realization of their goals than those with defectively designed products and services. Products or service design should be closely linked with an organization’s strategy. This is owing to the fact that it is a major aspect in quality assurance, cost, customer satisfaction and competitive advantage. As a result, various departments including finance, IT, HR, finance, operations and accounting should be involved (Stevenson, 2011). It can be noted that a major cause of operations failed can be attributed to faulty design. Designs that are not